June Newsletter 2020

Staying Ahead of the Competition

What is a RON? 
RON = Remote Online Notary

As of January 1, 2020, current Colorado notaries have had the opportunity to add remote online notary duties to their current commission. In order to be approved, the following criteria must be met:

• Complete a course
• Obtain Bond
• Obtain Errors & Omissions insurance
• Select a RON Service Provider
• Complete a form
• Pay a Fee to the State

When this add-on first became a possibility, we looked into it, but did not move forward. The real challenge was selecting a RON Service provider.

There are very specific duties that a RON Service Provider must undertake.  The technology they utilize must meet requirements set forth in Chapter 117, Colorado Statutes as well as Chapter 1N-7.001, Colorado Administrative Code.  Some duties include:

• Facilitating video conferencing for online notary (record video and store for 10 years)
• Attach digital signatures/notary’s stamp and signature

As we all know, our lives changed in early March. The pandemic hit hard and a lot of office staff started working from homes. Our Servers started printing more assignments from their home computers to lessen interaction and travel. Banks closed lobbies, so getting something notarized from your bank became almost impossible. That notary you knew in the office next to you is no longer there, working from their home.

We had to come up with a solution and quick. Luckily our software programmer stepped up to the plate and got to work!! For the past several months, our software programmer has been working on adding RON functionality for jobs we serve for your office.

All of our Servers in the field use an App on their smart phones or devices.  They serve a job and update the App.  You, the Client, get an email notification with the info. At this point, office staff will review info and send the Return of Service to Server to e-sign from the field. Most Servers do so fairly quickly.

Now, if an Affidavit of Service (needs a notary) is required over a Return of Service (no notary needed), we would print the Affidavit and then have the Server report to the office to sign, so the office staff can notarize. Well, soon, we will be able to send the Affidavit to Server via our App, and then they can calendar a time to video conference with an office worker, who has added their RON via the State, and digitally sign/notarize the Affidavit of Service.

I’m not sure if you can tell from my message but I am pretty excited about this new development! Staying ahead of the competition in regards to technology and offering better service to our clients is how we operate and that’s why we’re YOUR PROCESS SERVING COMPANY.

Warmest regards,
Beau Charlet

Greetings from the Accurate Serve Ocala office. This time last year we talked about timeless classics and service in the Summer.  Well, as everyone knows by now, this summer will be unlike any we have ever seen before. Coming of the heels of sheltering in place during a global pandemic a few things will be different during the summer of 2020.

Places of Business

Some employers have elected to keep many of their staff in a work from home capacity indefinitely. Unfortunately, some business also may not recover from the shut down and may not re-open or re-hire an employee we are trying to serve.  We can locate these employees via Skip Trace and serve them home (where we can serve a co-resident) and not at their place of employment where Personal service is required.

Service at a Residence

As COVID-19 concerns have caused some summer school, summer camps to close this summer as well as the cancellation of some summer vacations ☹. Our odds increase on residential serves with co-residents over the age of 15 being home and able to accept service.

Foreclosures, Evictions post COVID Shut Down & Our old Friend Mother Nature

Many counties are slowly lifting some of their moratoriums on evictions and foreclosures while others are extending. Compounding this, June 1st marks the first day of Hurricane season which could also mean FEMA holds. Accurate serve offices check in with their local court clerks often with regards to these restrictions and will keep you informed if this would affect the service of your documents.

We are ready, willing, and able to address all the above and any additional process serving needs you may have.

– Your Accurate Serve Ocala Team

Need our help?
Call 352-278-2188
or
Email [email protected]

May 2020 Job Count – 4,487
Average Number of Days from Receiving Paper to Paper Being Served* – 4.73

*This includes jobs that may be on hold or waiting for new info.  There is no way to take those jobs out of the calculation.  So, if a job is placed on hold for 2 weeks, that’s 14 days on that job which factors in to this average. So, we’re even better than what the eyes see, LOL. Some papers get served same day, some next day and some take multiple attempts/addresses to effect service. All we do all day and every day is serve papers. We’re good at it and we love what we do. Thank you for allowing us the opportunity to continue to serve your papers.